The conduct record contains all the events associated with driving a heavy vehicle.
New versions of the Conduct Review Policy for Heavy Vehicle Owners and Operators and the Conduct Review Policy for Heavy Vehicle Drivers came into force on February 17, 2023. The Excellence Program for Heavy Vehicle Drivers was also abolished on that date. Please refer to the page regarding the revisions that have been made to the conduct review policies for heavy vehicle owners, operators and drivers for more information.
The information found in the conduct record of drivers of heavy vehiclesVehicle with a gross vehicle weight rating (GVWR) of 4,500 kg or more, as indicated on the compliance label. is provided in 2 documents:
This document presents a heavy vehicle driver's conduct record by conduct areaA set of events grouped together based on their nature and used as a basis for the ongoing conduct review of heavy vehicle drivers., and specifies the number of points that must not be reached (called the “threshold value”) for each conduct area, in accordance with the Conduct Review Policy for Heavy Vehicle Drivers. It includes any events related to driving heavy vehicles registered in Québec that are operated in Canada.
The document provides details of any events related to the actions of a heavy vehicle driver while that person was on duty, regardless of which operator was using that driver's services when the events occurred.
The document provides information about the following:
Events remain in the conduct record for 2 years, except for events related to alcohol- or drug-related driving offences, which remain in the record for 10 years.
A copy of your conduct record is provided:
Note that it has been possible to obtain a heavy vehicle driver conduct record since May 23.
Heavy vehicle drivers can now obtain a copy of their conduct record via SAAQclic.
To access their conduct record, heavy vehicle drivers must select “My Driving Record” in the left menu, and then “Obtaining Information Regarding My Driving.”
We highly recommend that heavy vehicle drivers download an updated copy of their conduct record, even if they obtained a copy relatively recently (prior to May 8), because a number of adjustments have been made in recent weeks.
Conduct records are updated whenever adjustments are made, with the updated version ready for download the following day. Conduct records are also automatically updated every 7 days.
For more information, please refer to the latest edition of Le Relayeur (in French only): Disponibilité des états de dossier des PEVL et des suivis de comportement des CVL.
If you are unable to use our online services but would like to request a copy of your conduct record or have any questions, you can contact us:
For reasons of security and the protection of personal information…
You will receive a copy of the document by mail at the address that appears in your record, within 5 to 10 business days after we receive your request.
Applications to have a conduct record adjusted must be faxed to 418 643 1896 or mailed to the address provided above. Note that you must now include with your application the form entitled Application to Have a Conduct Record Adjusted – Heavy Vehicle Owners, Operators and Drivers.
The Information Concerning the Driver's Record document provides a general overview of a driver's record (all types of vehicles combined).
It includes a section that summarizes any events related to driving a heavy vehicle registered in Québec.
If any events appear in this section, the driver can request a copy of the Monitoring of Heavy Vehicle Driver Conduct document for more details.
You can file a request in any of the following ways to receive a copy of the Information Concerning the Driver's Record document.
Division de la diffusion (act. 850)
Société de l’assurance automobile du Québec
Case postale 19600, succursale Terminus
Québec (Québec) G1K 8J6
You will receive a copy of the document by mail at the address that appears in your record within 5 to 10 business days after we receive your request.
If you wish to obtain a copy of another person's driving record, you must first obtain that person's authorization.
For more information, go to our Driving Record Request page.
Last update: May 23, 2023