Access to Information and Protection of Your Personal Information

The SAAQ grants citizens the right to access administrative documents and personal information that concerns them.

If you would like to obtain information on your driving record or your pre-authorized debits, if you would like to receive a copy of your compensation file or if you would like to check the validity of a driver’s licence, use our online services or contact our call centre.

What the Law Says

The Act respecting Access to documents held by public bodies and the Protection of Personal Information states that you have the right to have your personal information kept confidential. In addition to your right to access administrative documents, the Act recognizes your right to access your personal information and to correct any file containing personal information about you if that information is inaccurate, incomplete or misleading, or if the collection, release or keeping of such information is not authorized by the Act.

Submit an Access to Information Request

To exercise your right to access our documents or any other information covered under the Act, you must file a written request with:

Maître Nathalie Jacques
Person in charge of access to documents and the protection of personal information
Société de l'assurance automobile du Québec
333, boulevard Jean-Lesage, local N-6-45
Case postale 19600, succursale Terminus
Québec (Québec) G1K 8J6
Fax: 418 528-6224

The SAAQ’s administrative documents are available in French only, unless otherwise indicated.

Decisions rendered by the person in charge of access to documents and the protection of personal information can be contested before the Commission d'accès à l'information.

Distribution of information

We are required to release information and documents provided under the Regulation respecting the distribution of information and the protection of personal information. This requirement is part of the Government's ongoing efforts toward transparency.

Last update: June 29, 2022