To Reach Us

General information

Monday, Tuesday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday and Thursday: 9:30 a.m. to 4:30 p.m.

• Montréal: 514-954-7763
• Elsewhere: 1-800-565-7763

The SAAQ can help you access a professional LSQLangue des signes québécoise or ASLAmerican Sign Language sign-language interpreter. To find out more, visit the Sign-Language Services page.

Information for accident victims

The Bell Relay service supports communication by phone between hearing people and people who are deaf or hard of hearing, or who have speech disorders. Professionally trained operators act as intermediaries to facilitate the call.

Monday to Friday: 8:30 a.m. to 4:30 p.m.
To use this service, call 711. 

Positive feedback, complaint or comment

Use the Bell Relay service to express your satisfaction or to file a complaint or comment.

Monday to Friday: 8:30 a.m. to 4:30 p.m.
To use this service, call 711.

Monday, Tuesday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday and Thursday: 9:30 a.m. to 4:30 p.m.

1-800-361-7620

You can go to one of the Service du contrôle routier offices open across Québec.

To make a confidential report regarding the transportation of goods and passengers, you can use the online form or call 1-866-471-1CRQ (1277).

For questions regarding the regulation of heavy vehicles, call 1-800-554-4814.

Our community relations advisors operate throughout Québec. They:

• play an advisory role with regard to road safety
• provide support for local and provincial initiatives by public and private associations and organizations
• offer road safety activities

To learn more about the services offered: Road Safety Awareness—Let Us Help You! (PDF, 363.0 ko)

To contact our road safety awareness advisory team, use secure email.

Got to secure email

• Québec area: 418-643-5213
• Montréal area: 514-873-5803
• Elsewhere (Québec, Canada, United States): 1-888-667-8687

1-800-361-7620

1-800-361-7620

1-800-361-7620

1-900-565-1212

Fees of $1.90 per call apply and will be charged to your telephone bill.

Please note that this service is unavailable in the following cases:

• calls made from a cell phone
• calls made from a public telephone
• calls from a business or home where 900 services have been blocked on request
• calls made from outside Québec
• collect calls
• calls billed to a third telephone number
• calls made with a calling card (service providers must give their authorization)
• calls made from a hotel, motel or other establishment (e.g. hospital) that requires the assistance of an operator

1-900-565-1212

Fees of $1.90 per call apply and will be charged to your telephone bill.

Please note that this service is unavailable in the following cases:

• calls made from a cell phone
• calls made from a public telephone
• calls from a business or home where 900 services have been blocked on request
• calls made from outside Québec
• collect calls
• calls billed to a third telephone number
• calls made with a calling card (service providers must give their authorization)
• calls made from a hotel, motel or other establishment (e.g. hospital) that requires the assistance of an operator

1 800 361-7620