Requesting a Copy of a Compensation File from the SAAQ

Requesting a copy of a compensation file for yourself

You must write a letter indicating:

• your last name and first name
• your date of birth
• your address
• the claim number you were assigned when the accident was reported
• the date of your accident
• the nature of your request (the entire file, the medical file only, etc.)

Requesting a copy of a compensation file for another person

You must write a letter indicating:

• the last name and first name of the accident victim
• his or her date of birth
• his or her address
• the claim number assigned when the accident was reported
• the date of the accident
• the nature of the request (the entire file, the medical file only, etc.)

You must enclose the following document with your request:

• the Authorization for the Disclosure of Personal Information by the Société de l'assurance automobile du Québec (PDF, 288.6 KB)⁠ form

Online

• Requesting a copy of a compensation file for yourself
• Requesting a copy of a compensation file for another person

If you do not receive your documents within 30 days of submitting your online request, please call us at one of the following numbers:

• Québec area: 418-646-9877
• Elsewhere in Québec: 1-800-463-6890
• Outside Québec: 1-800-463-6898

By fax

1-866-658-8273

By mail

Service aux accidentés
Société de l'assurance automobile du Québec
Case postale 2500, succursale Terminus
Québec (Québec) G1K 8A2

You may file a request for access to your file in accordance with the Act respecting Access to documents held by public bodies and the Protection of personal information⁠ ⁠.

By fax

418-528-6224

By mail

Ms. Nathalie Jacques, Attorney
Person in charge of access to documents and the protection of personal information
Société de l'assurance automobile du Québec
333, boulevard Jean-Lesage, N-6-45
Case postale 19600, succursale Terminus
Québec (Québec) G1K 8J6