Drivers qualified to provide remunerated passenger transportation by automobile

To be a driver qualified for remunerated passenger transportation, a natural person must be authorized by the SAAQ (authorized driver) or registered with a transportation system operator (registered driver). The list of transportation system operators authorized to register drivers is available on the Commission des transports du Québec⁠ ⁠ website (in French only). You need to contact the transportation system operator to register and find out the requirements for driving a registered vehicle

To be an authorized driver who can drive a vehicle authorized for remunerated passenger transportation, you must hold the following:

1. a Class 5 or higher driver's licence
2. an authorized driver's permit

The authorized driver's permit is issued by the SAAQ.

If you offer or provide remunerated passenger transportation by automobile as an authorized driver without holding a Class 5 driver’s licence and an authorized driver’s permit, your driver’s licence may be suspended and the vehicle you were driving may be seized immediately and impounded for 7, 30 or 90 days.

Authorized Driver's Permit

To obtain an authorized driver’s permit, you must:

• hold a Class 5 driver's licence or a higher class of licence and have at least 12 months of driving experience (excluding experience as a probationary licence holder)
• understand, speak and read French
• provide a certificate of no judicial record (or your criminal record history confirming the criminal record check) issued by a municipal police department or the Sûreté du Québec (documents issued by private firms or the Royal Canadian Mounted Police are not accepted)
• have completed authorized driver training and passed the required test at one of the recognized training centres and provide proof that you have completed the training and passed the test

For more details regarding training, contact Québec’s Ministère des Transports et de la Mobilité durable.

You must not:

• hold a licence bearing Condition I, X or Y
• hold a licence that is currently under penalty or that has been under penalty at any point during the past 12 months
• hold an authorized driver's permit that is currently suspended or revoked, or that has been suspended or revoked at any point during the past 5 years

Criminal record check

To obtain or renew an authorized driver’s permit, you must request a criminal record check.

Steps to follow

Step 1 – Fill out the Request for a Criminal Record Check – Authorized Driver's Permit (PDF, 171.0 KB)⁠ form before applying for or renewing your permit. Note that the criminal record check must be issued by a municipal police department or the Sûreté du Québec. Criminal record checks issued by private firms or the Royal Canadian Mounted Police are not accepted. 

Step 2 – Contact your local police department to find out the steps to follow for the criminal record check.

Please allow for processing times. Fees apply.

If you do not have a criminal record

• Your permit can be issued or renewed.
• You must go to one of our service outlets with your certificate of no judicial record, which must have been issued less than 3 months prior by the police department.

If you have a criminal record and this is your first application

Your permit cannot be issued right away.

• You can submit a request for an analysis by filling out the Request for Analysis – Authorized Driver's Permit (PDF, 251.5 KB)⁠ form. Be sure to enclose your criminal record history, which must have been issued less than 3 months prior by the police department.
• Your file will be reviewed by taking into account the nature of your criminal history. Fees apply.

If you have a criminal record and you wish to renew your authorized driver’s permit

• You can go to one of our service outlets to hand in the duly completed Request for Analysis – Authorized Driver's Permit (PDF, 251.5 KB)⁠ form and your criminal record history. Your permit will be renewed immediately, and your criminal record will be analyzed later. Fees apply. At some point during the weeks following your request, you will receive a letter indicating whether you can continue to provide remunerated passenger transportation.
• You can send in the duly completed Request for Analysis – Authorized Driver's Permit (PDF, 251.5 KB)⁠ form and your criminal record history by mail. Your criminal record will then be analyzed, and we will send you the result during the following weeks. Fees apply. If the result is favourable, you may go to a service outlet to renew your authorized driver’s permit. 

Change of address

Online

Individuals:

https://www.adresse.gouv.qc.ca/inscrire/FormulaireChangementAdresse.aspx?Etape=0&Lng=en⁠ ⁠

Businesses:

Entreprises | Gouvernement du Québec (quebec.ca)⁠ ⁠

By telephone

1-800-361-7620

By mail

Société de l’assurance automobile du Québec
333, boulevard Jean-Lesage
Case postale 19600, succursale Terminus
Québec (Québec)  G1K 8J6

Basic Inspection

Before each work shift, you are required to check certain components of your vehicle authorized for remunerated passenger transportation, such as:

• the brake fluid level
• the hand brake
• the headlights and lights
• the tires and tire valves
• the horn
• the windshield wipers and washer fluid
• the rear-view mirrors
• the dome light, if applicable
• the battery charge state (for electric vehicles)
• the ramp, platform lift and anchorages (for adapted vehicles)

You must record your observations in a basic inspection report and keep it in the vehicle as evidence that the inspection has been performed.

Other obligations

Other requirements imposed by the Ministère des Transports et de la Mobilité durable must also be met, such as:

• keeping the following documents in the vehicle:
  • your authorized driver’s permit
  • the vehicle's attestation of authorization
  • a copy of your lease agreement or employment contract
  • your training certificates
  • your taximeter's compliance certificate, if applicable
• displaying the government accessory at the prescribed place, if applicable
• abiding by the rules of ethics and cleanliness
• charging a fare in compliance with regulatory requirements