Remunerated Passenger Transportation by Automobile

Drivers of a taxi or a vehicle comparable to a taxi

Changes Concerning the Taxi Industry

The Act respecting remunerated passenger transportation by automobile came into force on October 10, 2020. To find out more about the obligations set forth under the Act and its attendant regulations, as well as deadlines, see the reference document (in French only) or visit the Modernisation de l’industrie du taxi page (in French only) on the website of Québec's Ministère des Transports.

To drive a taxi or a vehicle comparable to a taxi, you must hold the required licence and permit, carry out basic inspections and comply with the rules that govern remunerated passenger transportation by automobile.

To drive a taxi or a vehicle comparable to a taxi, you must hold the required licence and permit

  1. A Class 5 or higher driver's licence
  2. An authorized driver's permit

The authorized driver's permit is issued by the SAAQ.

If you offer or provide remunerated passenger transportation by automobile without holding a Class 5 driver’s licence and an authorized driver’s permit, your driver’s licence can be suspended and the vehicle you were driving can be seized immediately and impounded for 7, 30 or 90 days.

Authorized Driver's Permit

To obtain an authorized driver’s permit, you must:

  • hold a Class 5 driver's licence or a higher class of licence and have at least 12 months of driving experience (excluding experience as a probationary licence holder)
  • understand, speak and read French
  • provide a certificate of no judicial record or a criminal record history as confirmation of a criminal record check. The document must be issued by a municipal police department or the Sûreté du Québec. Documents issued by private firms or the Royal Canadian Mounted Police are not accepted 
  • pass the mandatory training based on the territory in which you will be working
  • have completed training and passed the test in one of the recognized authorized driver’s permit training centres and provide proof that you have completed the training and proof that you have passed the test

For more details regarding training, contact Québec's Ministère des Transports.

You must not:

  • hold a licence bearing Condition I, X or Y
  • hold a licence that is currently under penalty or that has been under penalty at any point during the past 12 months
  • hold an authorized driver's permit that is currently suspended or revoked, or that has been suspended or revoked at any point during the past 5 years

Criminal record check

To obtain or renew an authorized driver’s permit, you must request a criminal record check.

Steps to follow

Step 1 – Fill out the Request for a Criminal Record Check – Authorized Driver's Permit (PDF, 177.6 ko) form before applying for or renewing your permit. Note that the criminal record check must be issued by a municipal police department or the Sûreté du Québec. Criminal record checks issued by private firms or the Royal Canadian Mounted Police are not accepted. 

Step 2 – Contact your local police department to find out the steps to follow for the criminal record check.

Processing time and fees will apply.

If you do not have a criminal record

  • Your permit can be issued or renewed.
  • Come in person to one of our service outlets with your certificate of no judicial record, which must have been issued less than 3 months prior by the police department.

If you have a criminal record and this is your first application

Your permit cannot be issued right away.

  • You can submit a request for an analysis by filling out the Request for Analysis – Authorized Driver's Permit form. Be sure to enclose your criminal record history, which must have been issued less than 3 months prior by the police department.
  • Your file will be reviewed by taking into account the nature of your criminal record. Fees apply.

If you have a criminal record and you wish to renew your authorized driver’s permit

  • You can go to one of our service outlets to hand in the duly completed Request for Analysis – Authorized Driver's Permit form and your criminal record history. Your permit will be renewed immediately, and your criminal record will be analyzed later. Fees apply. At some point during the weeks following your request, you will receive a letter indicating whether you can continue to provide remunerated passenger transportation. 
  • You can send in the duly completed Request for Analysis – Authorized Driver's Permit form and your criminal record history by mail. Your criminal record will then be analyzed, and we will send you the result during the following weeks. Fees apply. If the result is favourable, you may go to a service outlet to renew your authorized driver’s permit. 

Change of address

You have 30 days to notify us and the Commission des transports du Québec (CTQ) of a change of address.

Notifying the SAAQ

Online

Change of address

By telephone

1-800-361-7620

By mail

Société de l'assurance automobile du Québec
333, boulevard Jean-Lesage
Case postale 19600, succursale Terminus
Québec (Québec) G1K 8J6

Notifying the CTQ

Commission des transports du Québec (CTQ)

Basic Inspection

Before each new work shift, you are required to check certain components of your taxi or automobile comparable to a taxi, such as:

  • the brake fluid level
  • the hand brake
  • the headlights and lights
  • the tires and tire valves
  • the horn
  • the windshield wipers and washer fluid
  • the rear-view mirrors
  • the dome light (for taxis)
  • the battery charge state (for electric vehicles)
  • the ramp, platform lift and anchorages (for adapted vehicles)

You must record your observations in a basic inspection report and keep it in the vehicle as evidence that the inspection has been performed.

If there is a major defect

The vehicle is prohibited from road use. The defect must be repaired before the vehicle can be used again. For more details, consult the Road Vehicle Mechanical Inspection Guide (PDF, 7.9 Mo)This file does not meet the Web accessibility standard..

Other obligations

Other obligations, under the authority of the Ministère des Transports, must be fulfilled, such as:

  • keeping the following documents in the vehicle:
    • the authorized driver’s permit
    • the vehicle's attestation of authorization
    • a copy of your lease agreement or employment contract
    • your training certificates
    • your taximeter's compliance certificate, if applicable
  • displaying the government accessory at the prescribed place
  • abiding by the rules of ethics and cleanliness
  • charging a fare in compliance with regulatory requirements

Last update: June  3, 2022