Positive feedback, complaint or comment

Expressing your satisfaction or submitting a comment


You can express your satisfaction or submit a comment regarding a service offered by the SAAQ using our online form, or by mail, by fax or by telephone.

Form for individuals    Form for businesses

Service commitments and processing time

In keeping with our values and commitments, we will provide fair and confidential follow-up regarding your comment.

Your comment will have no bearing on your file at the SAAQ.

Follow-up regarding comments is provided within 15 business days of their receipt.

The SAAQ is committed to providing superior service. What you have to say is important to us. Thank you for taking the time to contact us.

Please note that we do not follow up on anonymous comments and we do not respond to comments that have hateful, threatening or harassing content.

Last update: October 15, 2021