Heavy vehicle drivers, owners and operators, here is everything you need to know to fulfil your obligations and ensure your safety and that of other road users.
In Québec, the transportation of passengers is subject to specific requirements that concern vehicles as well as drivers, owners and operators.
Road safety is everyone’s business and a priority for the SAAQ. Road safety starts with obeying the Highway Safety Code and adopting safe behaviours.
Road users, driver’s licence holders, vehicle owners
Authorized representatives or employees of a business, self-employed workers
Employees of a body or organization that has entered into an agreement with the SAAQ
Employees of a business the SAAQ has contracted to inspect road vehicles
Employees of a business that holds a valid road vehicle dealer’s permit issued by the Office de la protection du consommateur
Health care professionals, suppliers of goods and services for traffic accident victims
Traffic accident victims or their representative
You can use this form to express your satisfaction, to file a complaint about our services or against one of our representatives, or to submit a comment, suggestion or opinion.
If you want to submit a comment or complaint anonymously, you must contact our customer satisfaction centre by calling 418 528-4949 or 1 866 891-6545.
All fields are mandatory, except for those marked "Optional".
Last update: July 21, 2021