Frequently Asked Questions

Do you have questions about driving schools or driving courses? Find the answers here!

Driving school recognized by the saaq, but temporarily suspended

Can I take lessons even if my school has been suspended?

As long as the school is suspended, it cannot:

  • give driving lessons
  • accept new students

However, its offices remain open so that it can:

  • issue attestations for the driving lessons taken
  • reimburse lessons that have been paid for but not taken (if applicable) to students who would like to continue the course in another school.

Driving school closed or no longer recognized by the SAAQ

A school that closes or that is no longer recognized by the SAAQ (revocation) ceases its activities. As a result, it can no longer give driving lessons for purposes of obtaining a driver’s licence.

What should I do if my school closes or is no longer recognized by the SAAQ?

You will receive a notice from the SAAQ indicating what steps to take, depending on your situation. If you have any questions, contact us.

Registering for a driving course

Can my school make me pay for lessons that I have missed? If so, how much can the school charge?

Visit the Penalty for Absence page on the Office de la protection du consommateur website.

Where should I buy the course manual?

You must purchase an unused and up-to-date course manual (also called the Road Access Binder in some schools) in a driving school recognized by the SAAQ.

To learn more about the contract for the purchase of supplies, visit the Knowing Where to Buy the Necessary Equipment page on the Office de la protection du consommateur website.

What should I do if I cannot finish my driving course?

Make sure that you receive and keep the course attestation issued by the school after your cancellation. Otherwise, you will have to redo the part of the course that you have already taken.

To learn how to cancel your registration, visit the Cancelling a Course Registration on the Office de la protection du consommateur website.

Are there penalties if I cancel my contract with the driving school?

Visit the Knowing the Cancellation Terms on the Office de la protection du consommateur website.

For any other question about the service contract and related fees, visit the website of the Office de la protection du consommateur.

Last update: January 31, 2022