Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 9:30 a.m. to 4:30 p.m.
Québec area: 418-643-7620
Montréal area: 514-873-7620
Elsewhere (Québec, Canada, United States): 1-800-361-7620
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 9:30 a.m. to 4:30 p.m.
Montréal: 514-954-7763
Elsewhere: 1-800-565-7763
The SAAQ can help you access a professional LSQLangue des signes québécoise or ASLAmerican Sign Language sign-language interpreter. To find out more, visit the Sign-Language Services page.
The Bell Relay service supports communication by phone between hearing people and people who are deaf or hard of hearing, or who have speech disorders. Professionally trained operators act as intermediaries to facilitate the call.
Monday to Friday: 8:30 a.m. to 4:30 p.m.
To use this service, call 711.
Use the Bell Relay service to express your satisfaction or to file a complaint or comment.
Monday to Friday: 8:30 a.m. to 4:30 p.m.
To use this service, call 711.
Monday to Friday: 8:30 a.m. to 4:30 p.m.
In Québec: 1-888-810-2525
In Canada and the United States: 1-800-463-6898
Elsewhere in the world: 418-646-9884 (collect call)
Monday to Friday: 8:30 a.m. to 4:30 p.m.
Québec area: 418-646-9877
Elsewhere in Québec: 1-800-463-6890
Outside Québec: 1-800-463-6898
To know more about the payments recorded in your file and the documents we have received, the business hours are:
Monday, Tuesday, Thursday and Friday : between 8:30 a.m. and 4:30 p.m.
Wednesday : between 9:30 a.m. and 4:30 p.m.
Québec area: 418-528-4949
Elsewhere in Québec: 1-866-891-6545
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 9:30 a.m. to 4:30 p.m.
Québec area: 418-643-5506
Elsewhere in Québec: 1-800-561-2858
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 9:30 a.m. to 4:30 p.m.
Montréal area: 514-873-7620
Elsewhere (Québec, Canada, United States): 1-800-361-7620
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 9:30 a.m. to 4:30 p.m.
Montréal area: 514-954-7771
Elsewhere (Québec, Canada, United States): 1-888-356-6616
Identity theft happens when someone uses your personal information, such as:
Step 1 – File a complaint with your local police department
Step 2 – Check your driving record
Step 3 – If the identity theft has had an impact on your file at the SAAQ, send us:
By mail
Service de la diffusion et de la liaison avec les corps policiers
Société de l'assurance automobile du Québec
333, boul. Jean-Lesage, secteur 41025
Case postale 19600, succursale Terminus
Québec (Québec) G1K 8J6
By fax
418-643-1262
Once we receive these documents, we will review your file and, depending on our findings, we could create a new personal file for you.
Our road safety advisors organize, free of charge, road safety awareness activities with road users and for workplaces and schools.
Read the road safety advisors’ service offer: Road Safety Awareness—Let Us Help You! (PDF, 724 KB)This file does not meet Web accessibility standards.
Region | Telephone number |
---|---|
Capitale-Nationale, Chaudière-Appalaches, Bas-Saint-Laurent, Gaspésie–Îles-de-la-Madeleine |
581 989-6591 |
Saguenay–Lac-Saint-Jean, Côte-Nord |
418 718-3671 |
Montréal, Laval, Lanaudière, Basses-Laurentides |
514 299-1160 |
Montérégie |
450 374-4060 |
Estrie, Mauricie, Centre-du-Québec |
819 434-7006 |
Outaouais, Abitibi-Témiscamingue, Nord-du-Québec, Hautes-Laurentides |
819 576-3071 |
To carry out certain operations outside of our business hours.
Monday to Saturday: 7:30 a.m. to 11 p.m.
Sunday: noon to 11 p.m.
You must have on hand:
OR
Québec area: 418-643-5213
Montréal area: 514-873-5803
Elsewhere (Québec, Canada, United States): 1-888-667-8687
Québec area: 418-643-7620
Montréal area: 514-873-7620
Elsewhere (Québec, Canada, United States): 1-800-361-7620
Québec area: 418-643-7620
Montréal area: 514-873-7620
Elsewhere (Québec, Canada, United States): 1-800-361-7620
Québec area: 418-643-7620
Montréal area: 514-873-7620
Elsewhere (Québec, Canada, United States): 1-800-361-7620
Québec area: 418-643-7620
Montréal area: 514-873-7620
Elsewhere (Québec, Canada, United States): 1-800-361-7620
To receive a driving record more quickly
Use our Driving Record Request online service.
Fees of $1.80 per call apply and will be charged to your telephone bill.
Please note that this service is unavailable in the following cases:
Fees of $1.80 per call apply and will be charged to your telephone bill.
Please note that this service is unavailable in the following cases:
To make, change, cancel or check an appointment for a road test
Use the automated telephone service
Société de l'assurance automobile du Québec
Case postale 19600, succursale Terminus
333, boulevard Jean-Lesage
Québec (Québec) G1K 8J6
Service de l'évaluation médicale et du suivi du comportement
Société de l'assurance automobile du Québec
Case postale 19500, succursale Terminus
Québec (Québec) G1K 8J5
For the following subjects:
You can send a secure email for questions regarding:
You can write to us to:
We have a network of service outlets to serve you, including:
Individuals, businesses, dealers, recyclers or holders of a disabled parking permit must notify us within 30 days of a change of address.