If your physical appearance has changed significantly and permanently (major cosmetic surgery, noticeable facial burn, etc.), we recommend that you replace your driver’s licence, which involves having a new photo taken.
The photo and the signature in your file must meet certain criteria in order to be reused for your new licence. In particular, they must be less than 8 years old. Otherwise, you will be asked to make an appointment at a service outlet to have your licence replaced.
You will have to print a copy of your provisional licence and keep it with you until you receive your official licence in the mail.
At a service Outlet
Step 1 – Go to one of our service outlets and present one of the following documents:
Current damaged licence, if the photo and information are still legible
Previous driver's licence, other than an authorized driver's permit
Valid Québec health insurance card with photo
Canadian passport
Foreign passport along with proof of known legal presence in Canada
Canadian citizenship certificate with photo
Permanent resident card
Canadian Armed Forces identity card
Certificate of Indian Status
If you do not have any of these documents, you must present 2 other official documents
The 1stdocument must be one of the following:
A birth certificate
Proof of known legal presence in Canada
Confirmation of permanent residence
The 2nd document must contain a photo:
A driver's licence from another Canadian province or territory
A foreign driver's licence
If your licence was damaged
You can use this licence to prove your identity, provided that the photo can still be used to identify you and that the reference number, your name and the identification number remain legible.
Step 2 – Pay the licence replacement fees
Plasticized learner's licence or restricted licence: $14.40
Paper learner's licence or restricted licence: $5.05
Authorized driver's permit: $16.90
Driver's licence or probationary licence with photo: $14.40
Driver's licence or probationary licence without photo: $12.40
To avoid waiting in line, we strongly recommend that you make an appointment online before going to a service outlet.
