If your physical appearance has changed significantly and permanently (major cosmetic surgery, noticeable facial burn, etc.), we recommend that you replace your driver’s licence, which involves having a new photo taken.
Step 1 – Go to one of our service outlets and present one of the following documents:
If you do not have any of these documents, you must present 2 other official documents
The 1st document must be one of the following:
The 2nd document must contain a photo:
If your licence was damaged
You can use this licence to prove your identity, provided that the photo can still be used to identify you and that the reference number, your name and the identification number remain legible.
Step 2 – Pay the licence replacement fees
To avoid waiting in line, we strongly recommend that you make an appointment online before going to a service outlet.
Last update: October 13, 2021