Online Services

Filing a Claim for Compensation (accident or death benefits)

You may use this service to file a claim for compensation in the event of an accident or a claim for death benefits

Accident victims or their representative have 3 years from the date of the accident or the date of death to file a claim with the SAAQ.

Certain types of accident are excluded from the plan.

Before you start

Have on hand, where applicable:

  • Health Insurance Number (HIN)
  • Social Insurance Number (SIN)
  • driver's licence number
  • banking information for direct deposit
  • date of the accident
  • licence plate number of the vehicle involved in the accident
  • number of the accident report filled out by a police officer
  • contact information for the witness
  • spouse's and dependants' Health Insurance Number
  • information on the employment held at the time of the accident, including an approximate date of hire

Online service hours

Monday through Saturday, from 7:30 a.m. to 11:00 p.m.

Sunday, from noon to 11:00 p.m.

Important: Any operation completed after 11:00 p.m. will not be recorded.

For more information

Who can use this service?

Anyone who has been involved in a traffic accident or their representative.

Time required

Depending on your situation, plan for 10 to 30 minutes to file your claim.

Required configuration

Web browser

  • Chrome 41 or more recent
  • Firefox 37 or more recent
  • Internet Explorer 8 or more recent
  • Safari 8 or more recent

Please note that mobile devices are not supported by our online services.

If you are using a different web browser or an older version than the ones mentioned above, you may have difficulties with some of our online services. Please do not use trial versions of software or software under development (alpha, beta, RC).