Heavy vehicle owners and operators must meet their respective obligations concerning record keeping and the retention period for various documents.
Owners or operators of buses or minibuses
Owners and operators have the same obligations concerning record keeping and document retention periods, as buses and minibuses are considered heavy vehiclesA road vehicle having a gross vehicle weight rating (GVWR) of 4,500 kg or more, or a combination of road vehicles having a gross combination weight rating of 4,500 kg or more. The following vehicles are also considered to be heavy vehicles regardless of their GVWR: buses, minibuses, tow trucks, vehicles transporting dangerous substances requiring the display of safety marks.
Québec area: 418-643-7620
Montréal area: 514-873-7620
Elsewhere: 1-800-361-7620
I want to go a step further and not just provide basic answers but give people all the information they need. It feels great to get off the phone with someone who seems satisfied.
Aimée Dornéval
Call Centre Agent
When people know what the law says, we can ask them to work with us to help make our roads safer.
Benoît Tessier
Carrier Enforcement Officer (facility audits)
When supporting people throughout their rehabilitation process, we must be compassionate, understanding, thorough and honest.
Marie-Pier Jalbert
Accident Victim Counsellor
