Monday, Tuesday, Thursday and Friday:
8:30 a.m. to 4:30 p.m.
Wednesday: 9 a.m. to 4:30 p.m.
Québec area: 418-646-9877
Elsewhere in Québec: 1-800-463-6890
Outside Québec: 1-800-463-6898
Request submitted to the Service aux accidentés
If you do not receive your documents within 30 days after submitting your online request, please phone us:
1-866-658-8273
Service aux accidentés
Société de l'assurance automobile du Québec
Case postale 2500, succursale Terminus
Québec (Québec) G1K 8A2
Last update: August 23, 2021