Copy of a Compensation File

How to make your request

Step 2 How to make your request

- Contact us
  
  Monday, Tuesday, Thursday and Friday:
  8:30 a.m. to 4:30 p.m.
  Wednesday: 9 a.m. to 4:30 p.m.
  
  Québec area: 418-646-9877
  Elsewhere in Québec: 1-800-463-6890
  Outside Québec: 1-800-463-6898
- Costs
  
  Requests submitted to the Service aux accidentés
  
  Fees may apply if you wish to obtain a copy of a compensation file. These fees are set by regulation.
- Delivery time frame
  - 30 days after the Service aux accidentés receives the request
- Online services
  - Requesting a copy of a compensation file for yourself
  - Requesting a copy of a compensation file for another person
- Forms
  - Authorization for the Disclosure of Personal Information by the Société de l’assurance automobile du Québec (PDF, 288.6 ko)

If you do not receive your documents within 30 days of submitting your online request, please call us at one of the following numbers:

1-866-658-8273

Service aux accidentés
Société de l'assurance automobile du Québec
Case postale 2500, succursale Terminus
Québec (Québec) G1K 8A2

Last update: August 28, 2023