Monday, Tuesday, Thursday and Friday:
8:30 a.m. to 4:30 p.m.
Wednesday: 9 a.m. to 4:30 p.m.
Québec area: 418-646-9877
Elsewhere in Québec: 1-800-463-6890
Outside Québec: 1-800-463-6898
Requests submitted to the Service aux accidentés
Fees may apply if you wish to obtain a copy of a compensation file. These fees are set by regulation.
If you do not receive your documents within 30 days of submitting your online request, please call us at one of the following numbers:
1-866-658-8273
Service aux accidentés
Société de l'assurance automobile du Québec
Case postale 2500, succursale Terminus
Québec (Québec) G1K 8A2
Last update: August 28, 2023