Requesting a Copy of a Compensation File from the SAAQ

You may request, for yourself or for another person, a copy of the SAAQ compensation file, or file a request for access to your file in accordance with the law.

1 What you should know

Requesting a copy of a compensation file for yourself

You must write a letter indicating:

  • your last name and first name
  • your date of birth
  • your address
  • the claim number you were assigned when the accident was reported
  • the date of your accident
  • the nature of your request (the entire file, the medical file only, etc.)
Useful information

If you are contesting an SAAQ decision before the Administrative Tribunal of Québec...

There is no need to fill out any forms. You will automatically receive a copy of your compensation file, free of charge.

Requesting a copy of a compensation file for another person

You must write a letter indicating:

  • the last name and first name of the accident victim
  • his or her date of birth
  • his or her address
  • the claim number assigned when the accident was reported
  • the date of the accident
  • the nature of the request (the entire file, the medical file only, etc.)

You must enclose the following document with your request:

2 How to make your request

Online

If you do not receive your documents within 30 days after submitting your online request, please phone us:

  • Quebec area: 418 646-9877
  • Elsewhere in Quebec: 1 800 463-6890
  • Elsewhere in Canada or the United States: 1 800 463-6898

By fax

1 866 658-8273

By mail

Service aux accidentés
Société de l'assurance automobile du Québec
Case postale 2500, succursale Terminus
Québec (Québec) G1K 8A2

3 Requesting access to your file in accordance with the law

You may file a request for access to your file in accordance with the Act respecting Access to documents held by public bodies and the Protection of personal information.

By fax

418 528-6224

By mail

Ms. Gisèle Gauthier, Attorney
Person in charge of access to documents and the protection of personal information
Société de l'assurance automobile du Québec
333, boulevard Jean-Lesage, N-6-45
Case postale 19600, succursale Terminus
Québec (Québec) G1K 8J6