Contesting a Decision

Processing your application and the decision

Step 3 Processing your application and the decision

Once you have sent your application for review and the required documents, we have a period of 90 days to render our decision.

This deadline may be extended if you wish to submit new documents or if the review officer requests that you submit additional documents or undergo another medical examination.

The review officer's role

The review officer will contact you or your representative within 10 business days of receiving your application for review to clarify the nature of your application and better understand your situation. 

The review officer's decision

The review officer will render a decision after analyzing the elements in your file and in accordance with the law and regulations. You or your representative will receive the decision by mail.

Last update: May 17, 2022