Performance
Results
The SAAQ reports all its results each year in its annual report.
2019 highlights
Road safety record
- Best road safety record in over 50 years
- Decrease of 1.3% in the number of road accidents
NEW VETERAN’S LICENCE PLATE DESIGN
- More than 17,000 veteran’s licence plates distributed
CONTINUED CUSTOMER SATISFACTION
- The SAAQ inspires confidence in 81% of Quebecers
- For a fourth consecutive year, the SAAQ’s customer satisfaction rating was 8.6/10
A COMMITTED AND ENGAGED TEAM
- Employee engagement rate of 83% for the fifth consecutive year
- Largest number of employee volunteers participating in Operation Red Nose in Canada
FINANCIAL RESULTS THAT INSPIRE CONFIDENCE