Road safety is everyone’s business and a priority for the SAAQ. Road safety starts with obeying the Highway Safety Code and adopting safe behaviours.
Heavy vehicle drivers, owners and operators, here is everything you need to know to fulfil your obligations and ensure your safety and that of other road users.
In Québec, the transportation of passengers is subject to specific requirements that concern vehicles as well as drivers, owners and operators.
Businesses and self-employed workers can consult, manage or modify their vehicle fleet record online and much more (section in French only).
Suppliers of goods and services to road accident victims can send documents and get their eight-digit supplier number online (section in French only).
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You can write to us to express your satisfaction, to file a complaint about our services or regarding a notice or a call for tenders, or to submit a comment, suggestion or opinion.
What would you like to do?
You can express your dissatisfaction regarding a service offered by the SAAQ using our online form, or by mail, by fax or by telephone.
You can express your satisfaction or submit a comment regarding a service offered by the SAAQ using our online form, or by mail, by fax or by telephone.
You can express your dissatisfaction with a contract management process by following the steps provided (in French only).
Québec area: 418-643-7620Montréal area: 514-873-7620Elsewhere: 1-800-361-7620
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I want to go a step further and not just provide basic answers but give people all the information they need. It feels great to get off the phone with someone who seems satisfied.
Call Centre Agent
When people know what the law says, we can ask them to work with us to help make our roads safer.
Carrier Enforcement Officer (facility audits)
When supporting people throughout their rehabilitation process, we must be compassionate, understanding, thorough and honest.
Accident Victim Counsellor
© Gouvernement du Québec, 2019