Replacing a Disabled Parking Permit

In the event a disabled parking permit or accompanying certificate is lost, damaged or stolen, it is important that you request a replacement from the SAAQ.

What you have to do

In the event a disabled parking permit or accompanying certificate is lost, damaged or stolen, you must send us a letter indicating:

  • what document needs to be replaced (permit, certificate or both)
  • the reason you require a replacement (lost, stolen, damaged)
  • the file number we have given you, if available
  • the permit number, which also appears on the certificate, if available
  • your first and last name
  • your date of birth
  • your address and a telephone number where you can be reached during the day
  • a cheque or money order made payable to the Société de l'assurance automobile du Québec for the cost of replacement of the permit or certificate

Fees

  • Replacement of the permit, including the accompanying certificate: $16.80
  • Replacement of the accompanying certificate alone: $4.50

Send us your request by mail

Vignette de stationnement pour personnes handicapées (act. 6630)
Société de l'assurance automobile du Québec
Case postale 19850, succursale Terminus
Québec (Québec) G1K 8Z4

Processing time

It takes 2 weeks (10 business days) to process your request and mail your new permit or accompanying certificate.

What to do in the meantime?

Until you receive your new permit or certificate, you cannot use parking spaces reserved for disabled persons. We recommend that you plan your trips ahead of time so someone can accompany you.

  • Contact us

    Québec area: 418-643-7620
    Montréal area: 514-873-7620
    Elsewhere (Québec, Canada, United States): 1-800-361-7620

  • Costs

    • Replacement of the permit, including the accompanying certificate: $16.80
    • Replacement of the certificate accompanying the parking permit: $4.50
  • Publications