Online Services

Replacing a Damaged or Defective Licence Plate

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We have received your replacement request. Your confirmation code is . Keep a copy of this message or write down today’s date and the confirmation code. Have this information with you when driving your vehicle until you receive your new plate by mail (within approximately 40 business days).

Once you have received your new licence plate, don’t forget to return your damaged licence plate (using the postage-paid envelope enclosed with the new plate, for addresses in Canada only). If you are unable to, bring the licence plate to a service outlet during business hours, no appointment necessary.

We have received your replacement request. Your confirmation code is . Keep a copy of this message or write down today’s date and the confirmation code. Have this information with you when driving your vehicle until you receive your new plate by mail (within approximately 40 business days).

Fees of $11.70 will be charged for the replacement of your damaged licence plate. You will receive a payment notice within 15 business days. You can pay these fees through your financial institution.

Once you have received your new licence plate, don’t forget to return your damaged licence plate (using the postage-paid envelope enclosed with the new plate, for addresses in Canada only). If you are unable to, bring the licence plate to a service outlet during business hours, no appointment necessary.

All fields must be completed, except those marked "Optional".

    Enter the number that appears under “N⁰ DE PLAQUE”, on your most recent vehicle registration certificate, including the number to the right of the dash.

    You will have to return your defective plate to us to confirm that the reflective film is peeling off.

    Fees of $11.70 will be charged for the replacement of your damaged licence plate. You will receive a payment notice within 15 business days. You can pay these fees through your financial institution.

    Enter the number that appears under “N⁰ DE CERTIFICAT”, on your most recent vehicle registration certificate.

    Read the following conditions and indicate that you accept them by checking off the boxes:

    You can fill out your request. The button will appear clickable soon.

    Contribute to improving our services

    Please report any technical problem that arises when you use this service by sending us a secure email. Note that any request for a replacement submitted by secure email will be not processed.

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