Citizens

Online Services

Activating a Personalized Licence Plate

Please note that you cannot order a personalized licence plate to offer or sell to another person.

Your personalized licence plate must be activated before it is placed on your vehicle.

If you have problems with activation

If you are having a problem with activation, call 1-877-528-4887.

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 9:30 a.m. to 4:30 p.m.

What do you do with the licence plate being replaced?

You must remove it from the vehicle and destroy it so that nobody can use it, or keep it for up to 3 years to register a vehicle that requires a licence plate of the same category.

Before you start

  • Make sure you have on hand your vehicle’s most recent registration certificate.

Important: Your personalized licence plate must be activated within 48 months of the date you receive it. Otherwise, the character combination becomes available and may be used by another person as of the day following the end of the 48-month period.

  • You must ensure that the vehicle is authorized for road use and that the driver’s licence of the person driving the vehicle is valid. Activating the personalized licence plate does not authorize the vehicle for road use.

Once you have activated the personalized licence plate

Replace the licence plate already on the vehicle with the personalized licence plate you have just activated.

Please note that the owner of a road vehicle who drives his or her vehicle or who allows the vehicle to be driven with a non-activated personalized licence plate is committing an offence and liable to a fine of $100 to $200.

Last update: September 19, 2021

Online service hours

Monday through Saturday, from 7:30 a.m. to 11:00 p.m.

Sunday, from noon to 11:00 p.m.

Important: Any operation completed after 11:00 p.m. will not be recorded.