Online Services

Cancelling an Appointment for a Driving Test

If you are unable to go to your appointment for a knowledge test, you must cancel it as soon as possible.

If you are unable to go to your appointment for a road test, you must cancel it at least 48 hours before the time of the appointment, otherwise a fee for failing to report to a road test will become payable before the rescheduled test. For example, if you have an appointment at 1 p.m. on November 3, you must cancel it before 1 p.m. on November 1.

Online service hours

Monday through Saturday, from 7:30 a.m. to 11:00 p.m.

Sunday, from noon to 11:00 p.m.

Important: Any operation completed after 11:00 p.m. will not be recorded.

For more information

Who can use this service?

Anyone who has already made an appointment and wants to cancel it.

Required configuration

Web browser

  • Chrome 41 or more recent
  • Firefox 37 or more recent
  • Internet Explorer 8 or more recent
  • Safari 8 or more recent

Please note that mobile devices are not supported by our online services.

If you are using a different Web browser or an older version than the ones mentioned above, you may have difficulties with some of our online services. Please do not use trial versions of software or software under development (alpha, beta, RC).