If you are unable to go to your appointment for a knowledge test, you must cancel it as soon as possible.
If you are unable to go to your appointment for a road test, you must cancel it at least 48 hours before the time of the appointment, otherwise a fee for failing to report to a road test will become payable before the rescheduled test. For example, if you have an appointment at 1 p.m. on November 3, you must cancel it before 1 p.m. on November 1.
As of March 13, 2020, no fees will be charged for a late cancellation of or change to a road test appointment. The usual fees of $23.10 are therefore suspended until further notice.
Anyone who has already made an appointment and wants to cancel it.
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Access to this online service is interrupted until further notice. For more details, please contact our call centre:
Monday through Saturday, from 7:30 a.m. to 11:00 p.m.
Sunday, from noon to 11:00 p.m.
Important: Any operation completed after 11:00 p.m. will not be recorded.