Online Services

Cancelling an Appointment for a Driving Test

If you are unable to go to your appointment for a knowledge test, you must cancel it as soon as possible.

If you are unable to go to your appointment for a road test, you must cancel it at least 48 hours before the time of the appointment, otherwise a fee for failing to report to a road test will become payable before the rescheduled test. For example, if you have an appointment at 1 p.m. on November 3, you must cancel it before 1 p.m. on November 1.

Useful information

Pandemic – COVID-19

As of March 13, 2020, no fees will be charged for a late cancellation of or change to a road test appointment. The usual fees of $23.10 are therefore suspended until further notice.

Who can use this service?

Anyone who has already made an appointment and wants to cancel it.

Required configuration

Web browser

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Warning

Access to this online service is interrupted until further notice. For more details, please contact our call centre:

  • Québec area: 418-643-7620
  • Montréal area: 514-873-7620
  • Elsewhere: 1-800-361-7620

Online service hours

Monday through Saturday, from 7:30 a.m. to 11:00 p.m.

Sunday, from noon to 11:00 p.m.

Important: Any operation completed after 11:00 p.m. will not be recorded.