Online Services

Cancelling an Appointment for a Driving Test

If you are unable to go to your appointment for a knowledge test, you must cancel it as soon as possible.

If you are unable to go to your appointment for a road test, you must cancel it at least 48 hours before the time of the appointment, otherwise a fee for failing to report to a road test will become payable before the rescheduled test. For example, if you have an appointment at 1 p.m. on November 3, you must cancel it before 1 p.m. on November 1.

Useful information

Pandemic – COVID-19

As of March 13, 2020, no fees will be charged for a late cancellation of or change to a road test appointment. The usual fees of $23.10 are therefore suspended until further notice.

Who can use this service?

Anyone who has already made an appointment and wants to cancel it.

Required configuration

Web browser

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Please do not use trial versions of software or software under development (alpha, beta, RC).


Access to this online service is interrupted until further notice. For more details, please contact our call centre:

  • Québec area: 418-643-7620
  • Montréal area: 514-873-7620
  • Elsewhere: 1-800-361-7620

Online service hours

Monday through Saturday, from 7:30 a.m. to 11:00 p.m.

Sunday, from noon to 11:00 p.m.

Important: Any operation completed after 11:00 p.m. will not be recorded.