The SAAQ is currently undergoing a digital transformation, which includes the launch of the new SAAQclic online platform on February 20, 2023. Customers will be able to securely access new online services regarding their vehicle registration, driver’s licence, driving record, state of health and road test appointments. These secure and user-friendly services will be available at all times.
To implement this new system, more than 10 billion pieces of data need to be converted. This will require a transition period during which our customers will only have access to a limited number of services. As of January 26 at 5:00 p.m. inclusive, only essential services will be available. Service outlets will remain open to offer these services and answer customers’ questions.
Before calling us or heading out, check whether the service you need is available by consulting our FAQ page.