A Step Closer to a Customer Experience Approach!

The new version of our Service Statement addresses key expectations and reflects not only our commitments and promises to you, but also our organization’s shift from a client service to a customer experience approach. Our new Service Statement, with its clear and measurable commitments, is key to this new approach, reflects our corporate compassion and positions the SAAQ as a leader among public insurers.

Please note that the new version of the Service Statement (PDF, 366 KB) is available as a PDF only.