You are in Québec and your licence was lost, stolen or damaged
Step0
You are in Québec and your licence was lost, stolen or damaged
Identity theft
If you believe you have been the victim of identity theft, you must file a police report and notify the SAAQ as soon as possible. To find out the steps to follow in the event of identity theft, consult the To Reach Us web page (under "Identity theft").
Procedure to replace your licence
Step 1 – Go to one of our service outlets and present one of the following documents:
Current damaged licence, if the photo and information are still legible
Previous driver's licence, other than an authorized driver's permit
Valid Québec Health Insurance Card with photo
Canadian passport
Foreign passport along with proof of known legal presence in Canada
Canadian Citizenship Certificate with photo
Permanent Resident Card
Canadian Armed Forces identity card
Certificate of Indian Status
If you do not have any of these documents, you must present 2 other official documents
The 1stdocument must be one of the following:
A birth certificate
Proof of known legal presence in Canada
Confirmation of permanent residence
The 2nd document must contain a photo:
A driver's licence from another Canadian province or territory
A foreign driver's licence
If your licence was damaged
You can use this licence to prove your identity, provided that the photo can still be used to identify you and that the reference number, your name and the identification number remain legible.
Step 2 – Pay the licence replacement fees
Plasticized learner's licence or restricted licence: $14.00
Paper learner's licence or restricted licence: $4.90
Authorized driver's permit: $16.40
Driver's licence or probationary licence with photo: $14.00
Driver's licence or probationary licence without photo: $12.00
Payment methods
At our service outlets, we accept payment:
in cash
by Interac (debit card)—not available in some service outlets