Step 0 You are in Québec and your licence was lost, stolen or damaged

Identity theft

If you believe you have been the victim of identity theft, you must file a police report and notify the SAAQ as soon as possible. To find out the steps to follow in the event of identity theft, consult the To Reach Us web page (under "Identity theft").

Procedure to replace your licence

Step 1 – Go to one of our service outlets and present one of the following documents:

  • Current damaged licence, if the photo and information are still legible
  • Previous driver's licence, other than a taxi driver's permit
  • Valid Québec Health Insurance Card with photo
  • Canadian passport
  • Foreign passport along with proof of known legal presence in Canada
  • Canadian Citizenship Certificate with photo
  • Permanent Resident Card
  • Canadian Armed Forces identity card
  • Certificate of Indian Status

If you do not have any of these documents, you must present 2 other official documents

The 1st document must be one of the following:

  • A birth certificate
  • Proof of known legal presence in Canada
  • Confirmation of permanent residence

The 2nd document must contain a photo:

  • A driver's licence from another Canadian province or territory
  • A foreign driver's licence

If your licence was damaged

You can use this licence to prove your identity, provided that the photo can still be used to identify you and that the reference number, your name and the identification number remain legible.

Step 2 – Pay the licence replacement fees

  • Plasticized learner's licence or restricted licence: $13.60
  • Paper learner's licence or restricted licence: $4.75
  • Taxi driver's permit: $16.00
  • Driver's licence or probationary licence with photo: $13.60
  • Driver's licence or probationary licence without photo: $11.70

Payment methods

At our service outlets, we accept payment:

  • in cash
  • by Interac (debit card)—not available in some service outlets
  • by one or more pre-authorized debits (a cheque specimen must be provided)
  • by cheque or money order

Payment by credit card is not accepted.

Last update: October 25, 2016