The SAAQ’s Web Site and Accessibility

The SAAQ makes its Web site accessible to people with a disability or various difficulties.

Government standards on Web accessibility

Accessibility enables people with a disability and those with various difficulties to have access to information on the Web.

We are committed to ensuring that our site and all its content complies with the government of Québec's Web accessibility standards. Most of our site's current content complies with these standards.

However, some content does not comply entirely with standards:

  • the SAAQ acronym, which is undefined and stands for Société de l'assurance automobile du Québec
  • some video and audio content
  • some PDF documents and forms
  • quizzes
  • interactive maps

Checking accessibility

Our site has been verified with the following computer accessibility technologies:

  • NonVisual Desktop (NVDA) version 2015-04
  • Firefox version 43

Description of icons

Here is a list of the icons used on our Web site to make navigation easier.

Main menu of the site

Online service

SAAQ service outlet

Search

Share this page on Twitter

Share this page on Facebook

SAAQ telephone numbers

SAAQ email address

Form

Publication

Cost

Laws and regulations

Element that interferes with accessibility

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Help

If you have difficulty navigating our site or consulting a document, we can provide assistance.

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 9:30 a.m. to 4:30 p.m.

Québec area: 418 643-7620
Montréal area: 514 873-7620
Elsewhere (Québec, Canada, United States): 1 800 361-7620

TTY/TDD access for the hearing impaired is available.

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 9:30 a.m. to 4:30 p.m.

Montréal area: 514 954-7763
Elsewhere in Québec: 1 800 565-7763